01 - The problem
The problem no one was measuring
A major EPC contractor and real estate developer with $1.2 billion in annual revenue and operations across 14 countries had a procurement problem it could not fully see.
On the surface, the organization ran a functional procurement operation. Bids were collected, evaluated, and awarded. Projects moved forward. Suppliers were managed. But beneath that surface, a set of systemic inefficiencies was quietly draining project performance year after year.
Suppliers were causing delays on 34% of project milestones. Average cost overrun sat at 12% across the portfolio. Bid evaluation took 3 to 4 weeks per package, consuming senior procurement time that should have been focused on strategy. And supplier risk, the single most predictive factor for whether a project would succeed or struggle, was assessed almost entirely on gut instinct and personal relationships rather than data.
When EMEA Contech was engaged to apply data science to this client's procurement operation, the mandate was straightforward: find out what the data actually says, build the tools to act on it, and change how procurement decisions get made. What followed was an 18-month engagement that redefined what procurement intelligence looks like for large-scale construction operations.
